The Office Manager’s Guide to Getting a New Company Website Approved
If you are an office manager, practice administrator, or executive assistant who just got handed “figure out our new website” on top of your actual job, this guide is for you. Not for your boss, for you: the person who has to gather quotes, compare vendors you have no way to evaluate, and put a recommendation on the owner’s desk without getting blamed if it goes wrong. After twenty years of selling websites in Las Vegas, I can tell you exactly how the people who do this well handle it.
Step one: pin down the assignment before you shop
Most website projects stall because the assignment was never defined. Get answers from the owner to five questions before contacting anyone, and write them down:
- What is the website supposed to DO: bring in new customers, look credible to referrals, take bookings, or all three?
- Is there a budget number or range, even a rough one?
- Who has final approval on design, and who supplies the content?
- What do we hate and love about the current site?
- Is there a deadline tied to anything real (a season, an ad campaign, a grand opening)?
Vendors quote wildly differently when the assignment is vague. Those five answers make every quote comparable.
Step two: know the market prices so nobody can snow you
In Las Vegas, a professional custom business website generally runs $1,500 to $5,000, with larger ecommerce and custom projects reaching $15,000 and beyond. Ongoing costs run roughly $30 to $350 per month depending on hosting and how much maintenance is included. My own published pricing sits in that range, and I publish it precisely so people in your position have a benchmark. Quotes far below that range usually mean an offshore template; quotes far above it should come with a very specific explanation of what the extra money buys. Those ranges hold across the whole valley; a fair quote does not change because your office sits in Henderson instead of Centennial Hills.
Step three: ask every vendor these questions
- Who owns the domain, the website, and the content? (The only right answer: your company does. Read our guide on what happens when this goes wrong.)
- Who actually does the work, in-house or subcontracted overseas?
- What exactly does the monthly fee include, and what happens if we stop paying it?
- Can we update text and photos ourselves after launch?
- What is the timeline, in writing, with milestones?
- Can you show three sites you built for businesses like ours, and can we call one of those owners?
You do not need to understand code to run this vetting. Evasive answers to plain ownership and money questions tell you everything a technical audit would.
Step four: watch for the red flags that burn delegated buyers
- The vendor wants the domain registered in THEIR account “to make things easier”
- No written scope: “we will figure it out as we go”
- Guaranteed #1 Google rankings (nobody can promise this)
- Pressure to sign a long contract before you have seen a design
- A portfolio full of sites that all look identical, or that are slow on your phone right now
Step five: put a one-page recommendation on the owner’s desk
Owners approve one-pagers and stall on forwarded email chains. Yours needs six lines: the goal (from step one), three quotes compared on price, scope, ownership and timeline, your recommendation with one sentence of reasoning, the total first-year cost, the monthly cost after, and what you need from the owner (approval and a content decision). That format gets a decision in one meeting, and it protects you: the decision was made on documented facts you gathered.
What working with me looks like for the person in your seat
You get one point of contact (me, the owner), a written itemized quote you can put straight into that one-pager, a milestone schedule, everything registered in your company’s name, and a site your team can update without calling anyone. I have run this exact process with office managers at law firms, medical practices, and contractors across the valley since 2005; you would be surprised how often the “temporary” website assignment turns someone into the hero who fixed the company’s lead flow. The seat is the same all over the valley, whether you are the practice administrator at a Summerlin medical office or the office manager keeping a North Las Vegas contractor’s books: you are doing the vetting on top of a full-time job. If your practice has compliance questions, my HIPAA website guide and ADA accessibility guide are written for exactly the questions your compliance people will ask.
Gathering quotes? I will happily be one of them: call (702) 608-0002 or request a free quote and you will have an itemized number within one business day, in a format built for forwarding to your boss.
Need help with your website?
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